House rules

Reservations
- When you accept the quote, you agree to complete and return a personal information document along with a copy of your ID document
- We kindly remind you to ensure that the correct number of guests is listed on the booking form, as these will be the only persons authorized to use the house and its facilities.
- To respect our neighbours, no loud music, excessive noise or parties are allowed, unfortunately, we do not allow day visitors. Failure to comply may result in immediate eviction with no refund, including forfeiture of the breakage deposit

Check-in and check-out information
Please note on Saturdays, Sundays, and public holidays, check-in is between 10:00 and 13:00. This is different from our weekday check-in times, which are between 14:00 and 18:00

Additional cost
- Enjoy DStv premium at R35.00 per day, available for rent from the owner.

Breakage deposit
The following may affect the refund of your breakage deposit:
- We reserve the right to use the breakage deposit towards cleaning, repair or replacement costs if the property has been left dirty, if items are missing, or damaged, or if extraordinary cleaning of the property, linen or furniture is required.
- Please wash and put away your dirty dishes before departure, as unwashed dishes will incur an additional fee
- If you bring your pets, please keep them off furniture, avoid disturbing the neighbours, and clean up after them. Failure to comply may result in forfeiture of the breakage deposit.
- Smoking is strictly prohibited in the houses. If we detect any signs or smells of smoke, the deposit will not be refunded.
- The breakage deposit will be refunded within 14 working days, minus any deductions. If the deposit is insufficient, the booking person is personally responsible for covering additional costs

Self-Catering Essentials
- As you prepare for your stay with us, don't forget that our accommodation is self-catering, please pack the following must-have items: towels (bath and beach), dishcloths, wood, food, toiletries, cleaning supplies, extra toilet paper (we have one roll per toilet to start with) and extra black bags (there's one in the bin)

Pets
- If you have arranged in advance, you are welcome to bring a maximum of two well-behaved pets.
- Pets are not allowed on the beds or the furniture, please bring their own beds, bedding and feeding bowls.
- Your pet must not be a nuisance to the neighbours and must be on a leash once guests leave the property.
- And, of course, remember to clean up after your pet.


The owner of the property and the property manager accept no responsibility or liability for any injuries, loss, damage, theft or death, to any person and/or, to his/her property or any items forgotten or left in the house.