"Perfect for special occasions!"

Incredible view of Windhoek from River Crossing Lodge. Unit was spacious, comfortable, tidy with a lovely view from the shower and private patio (units 1-15). Units on the other side of the restaurant overlook the mountain, but there are also road improvements. The menu at the restaurant is limited, but the food is delicious. The deck with swimming pool is unique. Service was friendly.

"In the bush, but so close to the city."

The perfect spot to stay if you are travelling through Windhoek. WiFi great, food great, service perfect, rooms great. Excellent views of the City and the mountains just outside Windhoek. Lovely pool too.

"Too expensive for what you get."

Reception was not very warm. Not all info is given. We checked in and then went to friends. When we got back we were looking forward to a hot shower but alas it was only cold water. There is a phone in the room but no directions of which number to contact. I googled and called. The lady said she was sending someone. 11 min later no one: call again. Oooh they thought it was another unit but didn't follow up. Then come again and some story of the gas flame being blown out by the wind. Next morning we complained to the manager who did not know the situation was not overlooked. They tried and offered to move us to another unit for the next night. Thank you very much, but it's quite an "inconvenience" because it's packed from the front. We moved our bags ourselves, new unit then had toilet problem again. They tried to sort it out but we still felt we did not receive value for money. We insisted on at least 50% refund on our first night's stay. They were willing but said we had to contact the website. Or we can get a 3-course meal for dinner for free. Because we didn't see a chance for admin, we accepted the 3-course meal. We ordered an additional bottle of wine and a starter platter that evening. The food is not fantastic. Meat was tough. Service acceptable but not 4 star quality. When we checked out they didn't even have the decency to write off the wine and platter as well. The value of our meal was not even close to the value of 50% of a night's stay. The rooms are simple, no mirror in the room: only bathroom, it's impractical. No hair dryer. Power wires are open and not even well sealed. Room was not well looked after. Curtain rails falling from the wall, bedclothes torn etc. The view is very nice and I get the idea that's what they rely on. The rest are not up to 3 star standard. Definitely not worth the price.

"Comfortable."

River Crossing Lodge is just what one needs, just close enough to the city but feels like a getaway. Many thanks for the staff's kindness, helpfulness and care. Very nice facilities, everything you need and staff go the extra mile. Thank you very much.

"So so. Staff were friendly and helpful."

WiFi is power, DStv does not work, there is no smoking prohibited sign so guests can smoke wherever they want, including in the dining hall. I think there is a management problem. Rooms and dining room have a fantastic view.