House rules

Please note, there is an additional once-off administration fee and a refundable breakage deposit equal to one night's stay. All breakage deposits are refunded on the 10th of each month except for bookings during peak season.

As Simbithi Eco Estate is a residential estate, they require fingerprint access. Simbithi Eco Estate charges an orientation/admin fee and a fee per fingerprint access. This fee is deducted from your breakage deposit. Not everyone requires fingerprint access, just the main drivers or main guest.

Please note, if you are a returning guest of Simbithi Eco Estate, and you have a fingerprint loaded on their system, you will not be charged for fingerprint access as your fingerprint will already be on the system. Simbithi, will however, charge the admin/orientation fee in order to process your booking.

The unit is serviced Monday to Saturday, except for Sunday’s and Public Holidays.

Cheques are not accepted.

No smoking is allowed in the unit.

Provided in the unit for your arrival is 1 roll of toilet paper per bathroom, as well as bath and hand soaps. A 50ml Sunlight liquid and a black dustbin bag. Please note, this is a complimentary starter pack as this is a self-catering unit.

Please provide your own swimming and beach towels.

The host reserves the right to substitute similar accommodation, should the unit booked not be available for any reason whatsoever.

Student bookings or any bookings for unsupervised guests under the age of 25 are not accepted.

The host reserves the right to evict any student who is not accompanied by a responsible adult.

The maximum number of people occupying the unit must not exceed the number of beds. Overcrowding will result in a 10% per nightly rate added per additional guests if pre-arranged. If not pre-arranged, tenants will be evicted in the event of overcrowding and all monies paid will be forfeited.