House rules

Guests are not entitled to any benefit whatsoever arising from any error whatsoever in any quote/info pertaining to Shabay Villas Uvongo.
No check-ins after 19:00 will be accommodated. No bookings ending or beginning within the period 21 Dec - 2 Jan will be accepted. The said period will be one continuous period and will not be broken up in any way.
Payable by EFT direct to the owner, in addition to the booking fee are:
A refundable breakage deposit of R1000 for 4 Adults, R1000 for 2 adults and 1 or 2 children, R750 for 2 adults.
Non refundable Key and linen fee of R500. During all school holidays this fee will be R500. All booking longer than 7 days will pay an additional R100 for an extra set of linen.
December Key and linen of 2 sets is a fee of R750.

This fee includes payment process, inspection of flat before/after booking, refund deposit, attendances, delivery of keys at drop off point and collecting them, telephone attendance, cleaning of flat before check-in and after check-out, washing, ironing, and replacing linen before and after check in/out.

Above are payable directly to the owner and not TravelGround and LekkeSlaap and in addition to the accommodation fee. It is not included in the rates. A minimum stay period of 7 nights applies. Holiday seasons 7 or 10 nights. High season minimum stays period of 12 nights required.

This is a self-catering flat and no services whatsoever is provided. Only bookings made by the guests who will occupy flat will be accepted. Agents making the booking on behalf of guests will not be accepted. Booking made under a ficticious name will not be honoured. Agents exclude Travelground and Lekkeslaap. Guests are not entitled to any benefit whatsoever arising from any error on the part of the owner whatsoever.
One vehicle and one trailer per booking allowed in complex.
Visitors of resident paying holidaymakers may not use complex facilities such as parking, swimming pool and braais.

No pets and no smoking in the flat are allowed.

No extra persons will be allowed under any circumstances whatsoever. Babies are also regarded as persons. All quotes based on incorrect info from the guests will be regarded as null and void and will not be honoured.
Guests may not use their own bedding in the flat.
Written conditions of stay are applicable.
Overnight guests are not allowed.

We reserve the right to turn away everybody not disclosed or paid for. We have no pets, no student policy.