Reviews
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Rooms
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Rates
Shangri-La Country Hotel & Spa
Shangri-La Country Hotel & Spa
Shangri-La Country Hotel & Spa
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Accommodation comprises basic, standard and executive rooms, with family rooms and rondavels also available. Each room is furnished with either a double bed or twin beds and offer a private, en-suite bathroom fitted with either a bath or shower. The standard family rooms can accommodate up to 2 adults and 1 child a double bed and a single bed, while the Executive Family Room sleeps 4 adults. In-room amenities include air-conditioning, a Smart TV with Netflix/ShowMax and tea- and coffee-making facilities. Complimentary Wi-Fi access is also available.
Guests wanting to escape the madness of modern life knows why Shangri-La's name, described in British author James Hilton's 1933 novel Lost Horizon, is so fitting. Lush tropical gardens, a trickling waterfall and leafy stoned pathways blend well with the rooms to offer a delightful sense of tranquility. In the open veld bordering this tranquil country hideaway hotel, wild monkeys and baboons play in the trees, while laid-back resident ducks and tame cats amble around.
For couples, friends, families and small groups that enjoy peaceful natural surroundings, finding your own piece of paradise at Shangri-La Hotel & Spa is an easy 1 hour, 45-minute drive from Johannesburg.
Accommodation comprises basic, standard and executive rooms, with family rooms and rondavels also available. Each room is furnished with either a double bed or twin beds and offer a private, en-suite bathroom fitted with either a bath or shower. The standard family rooms can accommodate up to 2 adults and 1 child a double bed and a single bed, while the Executive Family Room sleeps 4 adults. In-room amenities include air-conditioning, a Smart TV with Netflix/ShowMax and tea- and coffee-making facilities. Complimentary Wi-Fi access is also available.
Guests wanting to escape the madness of modern life knows why Shangri-La's name, described in British author James Hilton's 1933 novel Lost Horizon, is so fitting. Lush tropical gardens, a trickling waterfall and leafy stoned pathways blend well with the rooms to offer a delightful sense of tranquility. In the open veld bordering this tranquil country hideaway hotel, wild monkeys and baboons play in the trees, while laid-back resident ducks and tame cats amble around.
For couples, friends, families and small groups that enjoy peaceful natural surroundings, finding your own piece of paradise at Shangri-La Hotel & Spa is an easy 1 hour, 45-minute drive from Johannesburg.
Features
Reviews (74)
74 guests' feedbackWe still need some playing equipment and extra swimming pools, game drives and braai areas.
Nice, friendly staff. Unit requires general maintenance. The plug was broken and hazardous. The toilet leaked, and the bedside drawer was broken. The food was great.
The gardens and rooms are not up to standard and need attention.
Was very disappointed, the standing water in ponds smelled very bad and furniture in room was broken. Bathroom door could not close. My reservation that I made on the 28th of March was not on their books and I felt like a fool. Had to wait over half an hour for them to locate it after a 300km drive there. Really very dissatisfied with the service.
Wonderful place in nature.
Very quiet and relaxing. Great food. The room we were placed in was very old and did not feel clean. Can really do with an upgrade.
Had a lot of trouble getting it done in the morning because we couldn't see anything. Lights in room extremely weak. Bathroom clean but definitely not worth 4 stars! We chose the buffet meal for dinner because it is quite out of town and it was extremely poor! R165 per head paid for porridge, sauce, pork sausage, dry piece of chicken and tough chuck that was fried! All that was positive was that the porridge and sauce were very tasty and the waiter gets a 5 star!
Area by pool was full of rubbish. Restaurant dinner is not good value for money. Staff is pleasant. Air conditioner made terrible noise, ants on the bed every night and while we were sleeping. Not 4 star.
On arrival waited 15 min for someone at reception. Had to ask for another room because the bath enamel was starting to peel. For dinner, they did not have oxtail pot available as on the A-la-Carte menu. Bed and breakfast was paid in advance. First breakfast arrives ice cold and congealed fat on the plate. One cannot eat it. Next dinner rather not dare. Next breakfast also not taken. Unpleasant experience!
Beautiful place with spacious rooms. Very nice breakfast!
Silver clean, fantastic breakfast and friendly service. We had a wonderful stay. The place is clean and tidy with friendly and helpful staff and the breakfast was exceptional.
Their meals are recommendable and tasty. Their courtesy is well appreciated. Really enjoyed my stay.
The unit we were in could do with some new mattresses. Breakfast was very good. The gardens are beautiful.
I had the Executive suite and there is a lot of maintenance that can be done. The one chair in the entrance hall is broken - the tiles in the shower and grout need attention. The sink where it comes against the wall definitely needs attention as well. The carpets have stains on them.
The hotel has a lot of potential, but unfortunately in some areas it is rather dilapidated. Most things in our room could have just been cleaned with a feather duster, water and soap. It is quite disturbing to have to stir my coffee in my room with a plastic spoon, seeing that it is rated as a 4 star hotel. The staff were exceptionally helpful and friendly. The restaurant was very overpriced, but the delicious breakfast was very good value for money.
One night over, the food served in the restaurant is really very good. The owner is phenomenal with his customer service.
Must have been a paradise once upon a time, but sadly has fallen into disrepair.
The site was strewn with rubbish everywhere. The ashtray on the porch in front of the room was full of cigarette butts. The room in general was dusty and the bathtub was dirty. The bed was very uncomfortable and that mattress should have been replaced 5 years ago. They don't see me again!
I really enjoyed it. The peace and tranquility. The room was very nice and the breakfast very tasty. The people very friendly. Would definitely recommend the place. Thank you very much again.
Well located, staff very friendly and helpful. Would recommend anytime. Thank you very much.
It was the perfect getaway. It's still, quiet and the smell of fresh air a bonus! The customer service was top notch, our waiter for the whole weekend was Andrew, he was friendly, quick and Afrikaans-speaking. All I would have liked was a fridge in the room.
It is beautiful and a nice place to stay.
It is beautiful, we were treated friendly and professionally, breakfast was delicious. We plan to come back.
Will definitely recommend it and will stay there again. Quiet and nice place to relax. Delicious breakfast.
Thank you for a lovely visit. You will see me again. Keep on providing good service.
Had a very good night's rest. The scenery is beautiful and very peaceful.
We had a nice room, good view, and good food, our towels were not 100% clean, and there were old tea bags in the kettle when we wanted to use them the next morning.
Carpets were very dirty and beds very hard. No shower. Breakfast was wonderful. Friendly staff
"Executive family room" was very disappointing. Right above the kitchen, a shebeen and "porch". Music plays loudly from 06:00-22:00. Kitchen starts making noise at 6am. Mattresses slept through, no bathroom cabinets or bedroom closets. The specific accommodation is hardly 3 star. We didn't stay the second night, instead went home. Brought it to management's attention.
Breakfast is exceptional. Rooms are neat and clean, but needs a bit of renovation. Bathrooms are dark and cramped unfortunately.
Definitely not 4 star. Carpet dirty with unpleasant odour in the room. Bed dented. Bathroom dark and cramped. Limited DStv channels. Definitely needs an upgrade. Breakfast was good.
We arrived in the evening. The road to our room, parking and path to walk to the room were all pitch black. No light in sight. We felt very unsafe. Room was covered with mosquitoes. Toilet stank and leaked. We called at 21:30 for room service (we couldn't walk into the dark dining hall, very dark and unsafe). We were told that we could not order because the kitchen closes at 10pm. Go to bed without dinner. Will definitely not stay there again.
I cannot believe that the room we stayed in was a 4 star room!
Not at all like I thought it would be.
The room was very musty...it smelled like the place had been standing for a long time, and that there was a water leak. There were mosquitoes everywhere in the bathroom. When the people next door take a shower, you hear the suction of the drain in our shower. The breakfast was nice. The spa is only one room and not professional at all, the treatments are also completely overpriced!
R900 per person per night is excessive. No variation on restaurant menu. No hot water in rooms. Very disorganized.
Close enough and far enough from Gauteng - beautiful resort for clearing your mind and getting away for a few days.
We enjoyed it very much. The service and the food were very good. It's a nice place to relax.
The rooms were not up to standard at all. The furniture was broken and the carpets in the room were dirty. It started raining during the night, our bathroom was under water due to a leak in the thatched roof. The main building and the lounge and restaurant were very nice, but it is more on par with a 4 star, but the rest was just a little creepy.
Loved the spacious gardens and the cosyness of the interior. Our only complaint would be the generator's noise which ran day and night and affected the quietness of our bedroom.
We loved our stay, we were treated like celebrities. Thabo was so attentive, thank you. Ouma Emie had a challenge to get to the dining room through the disability entrance, it took her a hour to reach the door from the car. The next morning she has the sense to order in breakfast, but would have enjoyed being with myself and my brother. An idea would be to have two or three Golf cars for these people. We will come again and hope that we meet Thabo again. Thanks for a lovely time. Linda (Lynne) Adrian and Emmie Pieterse.
Great.
Two people deserve special compliments: Jackson at reception on Saturday evening and Kate who did table service at breakfast. Jackson must be permanently on reception - his personality is absolutely so inviting, you want to go back there just to chat with him. Kate was very professional in her actions and she deserves a management position in the specific area.
Just an hour and a half out of Johannesburg you will find this gem very close to Bela Bela. Fall in love with the decor and tropical feel of the garden and pool. You will be tempted to just relax and forget about everything. This is more of an adult breakaway as kids soon become restless. Fortunately very close to other family hot spots. Very beautiful wedding venue.
The place has a lot of potential.
See the stars below.
See the stars below.
The dinner menu was limited (especially if you were going to stay a few nights) and the wine prices exorbitant. The staff in the restaurant were very friendly and helpful.
What a beautiful, peaceful place! We plan to visit Shangri-La Country Hotel again and are considering it as a reception venue for our wedding in 2014. The staff are very helpful and friendly. The restaurant is excellent!
The fact that the staff were prepared to serve us a late meal in our room at no extra charge was amazing - the food was fantastic as well as your breakfast - serve all round was terrific - staff were polite and accommodating - the only issue was finding your establishment from Warmbaths we felt there was not enough signage.
Our one night stay-over was a pleasure. Would recommend them to family & friends.
Every time a staff member walked passed they would ask if everything was still satisfactory. This was really a wonderful stay and would recommend it to anyone.
The unit where we stayed is nice and spacious. Will probably be upgraded at some point. The reception area is very cozy and we love the antiques and history on display there.
Was a very relaxed break. Food was delicious. Staff at reception and in restaurants and deck were very friendly.
It was an absolutely unique experience. The staff treated us like royalty!
Arrived in the dark, but once we found our rooms they were lovely. The staff were helpful.
Very good service, nice location.
The rooms could have been better equipped - more towels, products, candles for the candle holders and someone to show you to your room especially when it's dark - we didn't have a torch and our outside light was not on, so we walked around looking for the room, but all in all we really enjoyed our stay (nice memories).
Maintenance can be upgraded in the rooms. Noise in bar is disturbing as the atmosphere in restaurant is romantic with calm music.. Something that people of the city enjoy and appreciate. Bedrooms comfortable and mattress is good quality. Overall a wonderful experience..
My stay and Shangri-la was very relaxing . Staff are very friendly and helpful. Had a tragic moment at home whilst at Shangri-La the last night and must say that staff was very accommodating. Will definitely recommend to others.
Very friendly people all over, Joey went the extra mile for us and there were always fire in the fireplaces to provide atmosphere. Food was outstanding. Sad that pool was under repair. Would have been nice to sit next to pool with cocktails and appreciate the view. Keep up the good work!!!
Great: Fairytale garden; exceptionally friendly polite helpful staff, for all the staff members we met. Lovely decor in public areas, very eclectic, not your usual boring hotel furnishings. Outstanding food, great service, a meal I ordered was not available; there was a huge wedding that day, the chef came to talk to me and prepared a special meal for me! The little welcome messages in the room are a nice touch. Enjoyed the monkeys and the cats in the garden. Nice area with lots of things to seen. Not so great: The rondavel we stayed in smelt strongly of damp / mildew. The bath looked like it had been re-enameled, and a layer was peeling off, the surface is very rough and gives the impression of not being clean, in my opinion it should be replaced. The rondavel had no privacy at all, we had to keep the curtains front and back closed, maybe a screen or lace curtains or blinds would help, with the curtains drawn it is very dark. Otherwise, a lovely stay.
Quiet and peaceful. Very friendly staff.
I would most certainly recommend any one to give it a try as I have already told most of my friends and family about the Shangri La Country Hotel. It's the best accommodation I've been to in a very long time. Well done and keep up the good work and say thanks to your staff.
Very quit. Staff friendly and very helpful.Value for money.
The place was beautiful and tranquil and the food was really good!
We had fun - kids enjoyed the pool and the interesting antiques. The staff was very helpful and friendly. The breakfast was incredible.
Once all renovations have been completed, it will be back to its former status.
Shangri-la is the place to go if you need some peace and quiet. its truely amazing i really enjoyed my stay. everything was great the rooms are beautiful the food was great. And the pool is as good as it looks lol.
Map
Rooms
Basic Room
Superior Twin with Garden Views
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All major credit cards are accepted.Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Basic Room
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Description
These rooms are furnished with 2 single beds that can be converted into a king-size bed upon request. The bathroom is fitted with a shower, toilet, and basin. The rooms are equipped with tea-and-coffee-making facilities as well as a TV with Netflix. Guests are offered complimentary Wi-Fi. A double-bed alternative is subject to availability.
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About This Room
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Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
These rooms are furnished with 2 single beds that can be converted into a king-size bed upon request. The bathroom is fitted with a shower, toilet, and basin. The rooms are equipped with tea-and-coffee-making facilities as well as a TV with Netflix. Guests are offered complimentary Wi-Fi. A double-bed alternative is subject to availability.
Superior Twin with Garden Views
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Description
This unit can accommodate 2 guests, furnished with single beds and an en-suite bathroom fitted with a shower, bath, and toilet. Other amenities include a bar fridge, TV, and private patio.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
This unit can accommodate 2 guests, furnished with single beds and an en-suite bathroom fitted with a shower, bath, and toilet. Other amenities include a bar fridge, TV, and private patio.
Standard Room
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Description
These rooms are furnished with a king-size bed that can be split into 2 single beds upon beds. The en-suite bathroom is fitted with a shower. The rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi. A queen-size bed alternative is subject to availability.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
These rooms are furnished with a king-size bed that can be split into 2 single beds upon beds. The en-suite bathroom is fitted with a shower. The rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi. A queen-size bed alternative is subject to availability.
Executive Room
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Description
These executive rooms are furnished with a king-size bed and has an en-suite bathroom fitted with a bath and a shower. The units are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
These executive rooms are furnished with a king-size bed and has an en-suite bathroom fitted with a bath and a shower. The units are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Standard Family Room
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Description
The family rooms comprise 2 en-suite bedrooms. The first bedroom is furnished with 2 single beds and has an en-suite bathroom fitted with a bath. The second bedroom contains 1 single bed and the bathroom has a shower. The rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
The family rooms comprise 2 en-suite bedrooms. The first bedroom is furnished with 2 single beds and has an en-suite bathroom fitted with a bath. The second bedroom contains 1 single bed and the bathroom has a shower. The rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Deluxe Twin Rooms
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Description
This unit can accommodate 2 guests, furnished with single beds that can be converted into king-size bed and an en-suite bathroom fitted with a shower and toilet. Linen is provided. Other amenities include tea- and coffee-making facilities, a TV, Netflix, Showmax, air-conditioning, and a patio.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
This unit can accommodate 2 guests, furnished with single beds that can be converted into king-size bed and an en-suite bathroom fitted with a shower and toilet. Linen is provided. Other amenities include tea- and coffee-making facilities, a TV, Netflix, Showmax, air-conditioning, and a patio.
Executive Family Room
More room/unit pictures
Description
These units comprise 2 en-suite bedrooms. The first bedroom is furnished with a king-size bed and has an en-suite bathroom fitted with a bath and a shower. The second bedroom contains 2 single beds and has a bathroom with a shower. These rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
These units comprise 2 en-suite bedrooms. The first bedroom is furnished with a king-size bed and has an en-suite bathroom fitted with a bath and a shower. The second bedroom contains 2 single beds and has a bathroom with a shower. These rooms are equipped with tea-and-coffee-making facilities as well as a Smart TV with Netflix. Guests are offered complimentary Wi-Fi.
Family Suite with Balcony
More room/unit pictures
Description
This suite comprises 2 en-suite bedrooms. The first bedroom is furnished with 2 single beds and has an en-suite bathroom fitted with a shower. The second bedroom contains a double bed and the bathroom has a bath. This suite is equipped with tea-and-coffee-making facilities as well as a TV with Netflix. Guests are offered complimentary Wi-Fi.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Rates displayed are on a bed and breakfast basis.
House Rules
All major credit cards are accepted.
Basic and Standard Rooms have a minimum 2-night stay over weekends.
A deposit of 50% is required within 48 hours of your reservation to secure your booking.
The full balance of the accommodation is payable 7 days prior to arrival.
Reservations made within 7 days of check-in are to be paid in full within 24 hours to secure your booking.
Cancellation policy
before check-in
before check-in
Description
This suite comprises 2 en-suite bedrooms. The first bedroom is furnished with 2 single beds and has an en-suite bathroom fitted with a shower. The second bedroom contains a double bed and the bathroom has a bath. This suite is equipped with tea-and-coffee-making facilities as well as a TV with Netflix. Guests are offered complimentary Wi-Fi.
Accommodation comprises basic, standard and executive rooms, with family rooms and rondavels also available. Each room is furnished with either a double bed or twin beds and offer a private, en-suite bathroom fitted with either a bath or shower. The standard family rooms can accommodate up to 2 adults and 1 child a double bed and a single bed, while the Executive Family Room sleeps 4 adults. In-room amenities include air-conditioning, a Smart TV with Netflix/ShowMax and tea- and coffee-making facilities. Complimentary Wi-Fi access is also available.
Guests wanting to escape the madness of modern life knows why Shangri-La's name, described in British author James Hilton's 1933 novel Lost Horizon, is so fitting. Lush tropical gardens, a trickling waterfall and leafy stoned pathways blend well with the rooms to offer a delightful sense of tranquility. In the open veld bordering this tranquil country hideaway hotel, wild monkeys and baboons play in the trees, while laid-back resident ducks and tame cats amble around.
For couples, friends, families and small groups that enjoy peaceful natural surroundings, finding your own piece of paradise at Shangri-La Hotel & Spa is an easy 1 hour, 45-minute drive from Johannesburg.