House rules

- A camp cot is available upon request.
- A refundable breakage deposit of R2500 is added to the invoice to cover any charges that may occur while in residence. The breakage deposit will be refunded as soon as ‘the agent’ or “owners” have determined that the premises have been returned in good order and any additional costs for the guest’s account have been finalised. Once confirmed, the breakage deposit will be refunded via EFT within 5 working days of departure.
- Guests are not permitted to have overnight visitors.
- No extra mattresses of any kind or cushions are permitted and both guests and pets are not permitted to sleep on the couches.
- Great effort goes into preparing our property for your arrival. Please ensure that the property is left neat and tidy and that all windows and doors are closed and secured. Post cleaning charges will be levied to the account should a home not be returned in good order or left open, allowing monkeys or other animals to enter the property.
- The responsible guest (Person Liable) must be at least 23 years of age. Guests under the age of 21 years are welcome, but must be accompanied by a parent or legal guardian. No unaccompanied children under the age of 16 are allowed access to Southport Sands under any circumstances whatsoever.
- One set of main entrance keys and remote are to be collected on arrival. All other keys must remain on the property at all times except the remote and front door key which may be removed to regain access.
- Pool or beach towels are provided. Beach towels may be taken to the beach but must be returned to the property each night.
- Southport Sands is a self-catering property. Toilet paper, black bags and hand soaps are provided on arrival only. These items are not replenished during your stay. Should these items be depleted during your stay, you will be required to supply your own.
- The swimming pool is uncovered. Children under the age of 16 must be accompanied by adult supervision while swimming. The owners and/or agents and/or housekeeper accept no liability whatsoever for any accidents or injuries.
- No alcohol may be consumed in the swimming pool. No glass bottles, drinking glasses, sharp objects or breakables may be taken into the swimming pool. No surfboards permitted in the swimming pool.
- No pool furniture may be removed from the patio.
- Use the beach showers to rinse off any beach sand prior to entering the property or using the pool.
- All keys and remotes are to be returned to the house manager or dropped off in the “key safe box” upon departure. Any missing, damaged or broken keys and/ or remotes will be charged for and be payable by the guest.
- Bath towels are typically changed every 3rd day and linen every 7th day. If there is a special request to change these more often, there will be an additional charge added to your invoice.
- Southport Sands is serviced with a cleaner for 4 hours Monday to Friday between 10:00 and 16:00 and excludes public holidays and weekends. Our standard cleaning service does not include personal laundry.
- Southport Sands is strictly non-smoking. Smoking is permitted outside of house. Please ensure that you clean up adequately and do not use the garden, BBQ (braai), pot plants or flowerbeds to dispose of ash and butts.
- Monkeys can be pesky and it is recommended that all doors and windows be closed and secured when departing the home for any reason. Any damage caused by monkeys during your stay, will be charged to your breakage deposit.
- Loud music can often create a disturbance or nuisance to neighbours and fellow residents. Rental guests are therefore required to respect such privacy and keep noise within reasonable levels and unobtrusive at all times. No noise will be tolerated after 22:00 and before 07:00. Tenants will be required to adhere to the house rules, to respect the neighbours, regulations and mandates that govern this property, the residential area and bordering private spaces.
- No prohibited substances or articles may be brought onto, used or traded with on the premises.
- Please note that fireworks are banned at all times in order to protect animal and bird life. Discharging of any firearms, air guns or other weapons are strictly prohibited.