House rules

By finalising payment for your reservation you are confirming that you have read, understood and are willing to comply with these house rules & terms of stay as listed below.

House Rules:

- No parties, events or gatherings of extra unpaid guests are allowed.
- No smoking of cigarettes, vapes or Hookah pipes allowed indoors. Smoking is only allowed outside of the house.
- No candles to be used indoors
- No loud music is allowed.
- No music is allowed outdoors.
- No loud, disruptive or disorderly behaviour will be tolerated.
- No noise outdoors between 10pm - 7am.
- No pets allowed.
- Check-in after 14:00 pm.
- Check-out by no later than 10:00 am.

Additional Terms of Stay:

- Please be aware of the safety hazards with regard to the swimming pool.
- No pool safety net in place.
- There is a pool shade cover on-site. PLEASE NOTE That this is not designed to be a safety net.
- The pool can be covered with this shade cover prior to your arrival by pre-arrangement. You will then be responsible to remove and replace the cover during your stay if and when required by you.

The host or property owner will not be held responsible or accountable for any incidents or accidents with regard to the use of the property or pool resulting in personal injury or death.

- Sleeps 4 people in 2 double beds. There is a also a single sleeper couch in the lounge for a 5th person.
- The house has a prepaid electricity meter which will be loaded with sufficient (limited) amount of electricity for your stay. (Nominal use)
- Please switch off all appliances and lights when not in use. (Front and back outside lights can remain on at night for security) .
- Low-pressure geyser (hot water heater) which affects shower pressure.
- Washing machine - Please ensure that the water is turned on before using the machine to launder clothes. (Only use the 30 mins cycle.) Please turn off the power and water when done. (Use the instruction booklet located in the kitchen drawer to troubleshoot any error codes.)
- BBQ/fireplace fires are to be attended to at all times and fully extinguished before going to bed or leaving the property.
- Pool pump works off a timer switch. Please do not adjust the settings.
- Please do not attempt to use the pool pump or pool vacuum cleaner.
- No stones, bottles, glasses, furnishings or any other foreign objects to be thrown/used in the pool.
- Please use the pool scoop provided to remove any leaves etc... that end up in the pool during your stay.
- Property entrance main gate to be kept shut at all times and locked when you are at home.
- The house needs to be secured/locked up at night before bed and also whilst you are out (doors and windows, security gates.)
- The house alarm is to be set before you head out for the day or night.(Not whilst you are at home)
- The house alarm works off electricity and has a battery backup. The power needs to be kept on at all times. (Main bedroom wall socket outlet, red plug). Please advise your host immediately of any alarm system malfunction issues.
- Please make sure that the patio doors are latched to the walls at all times when open. Prevents slamming and potential damage to doors and glass. Please keep the patio doors closed when it rains or else the wood will swell making it impossible to close or secure them. (Expensive to repair/ replace, at your cost.)
- Internet: Complimentary fibre/wifi is available in the unit. Network name and password are located underneath the router in the kitchen. A mini UPS is supplied for the fiber/ONT box (Only) which keeps the internet going during blackouts.
- TV: A 42" (HD) LG TV with a NETOGY media box is supplied with Netflix.(Also has access to other apps)

- Load Shedding/rolling blackouts- Please download the free "Eskomsepush" app to keep track of current load shedding schedules in our area. We are in Zone 5 (Claremont)
- There are 3 rechargeable LED lights in the kitchen to be used during load shedding only. Please do not drain their lead acid cell batteries below 50% as this will ruin them. Always put them back on charge in between load sheddings.
- Candles are a major fire hazard and are not allowed to be used indoors at all.
- Cleaning Service - Your rental includes one exit cleaning service at the end of your stay. You are responsible for keeping the property and all of its contents in clean, good order during your stay. Please leave the kitchen as you found it and place your trash into the bin outside before check-out. Additional cleaning services can be pre-arranged during your stay (for your account).
- Water Usage: Please use potable tap water sparingly and responsibly and do not top up the pool/wash cars with tap water.
- Please ensure that all taps/faucets are completely shut when not in use and report any leaking taps/faucets etc. to the owner/host immediately.
- Pool and garden maintenance. The owner/host will need to access the property on a weekly basis (by prior arrangement) to tend to the pool and garden.

- The property owner or host shall not be held responsible or accountable for any personal injury or loss or damage of any personal property that occurs at the property during your stay.

- Breakages: Repairs/replacement costs for any breakages/damage that occurs during your stay will be settled in cash by you prior to checking out. Please notify your host of any such incidents prior to check-out.

- Please notify your host immediately of any security/safety-related incidents that occur at the property.

- Your host lives close by and is available 24/7 in case of emergency.

Please enjoy your stay.