House rules

Please note that there is a gravel road leading to the establishment. Guests are required to enquire about the condition of the road, before arrival, as it could be subject to change due to unforeseen circumstances.

The property operates on a self-catering basis and does not provide or arrange other services such as meals, personal laundry, transport, tours, functions, events, parties, baby sitting, and conferences. They will however, on request endeavour to provide details of suppliers that should be able to provide these services directly to the guest.

The names and relationship of the persons sharing the unit must be provided when the reservation is made. The number of persons using the accommodation at any time must not exceed 4 and only those people listed on the booking form can occupy the cabin. They reserve the right to terminate the booking without notice and without refund in case of a breach of this condition.

The owner reserves the right to refuse a booking without giving any reasons.

The guest retains personal liability for the bill until the employer, agent, or person that made the reservation on his or her behalf has settled it.

One remote control and set of keys is provided per unit. The cost of replacement keys and remote control is R400.00. Please note that in the event that any keys and remotes issued are not returned at the end of your stay, then the cost of replacement will be charged to you.

Rooms must be locked, windows closed and keys handed in to the caretaker prior to departure.

Entering of game enclosures and dams (for fishing) at own risk.

Children to be accompanied by parents and supervised by parents at all times.

Game and cattle to be treated as dangerous animals at all times.

No visitors will be permitted without permission. We accept no responsibility for any loss or damage.

Parking under carports is reserved for guests only. Guests may only park on their designated parking.

The office is contactable from 08:00 to 17:00 on weekdays and from 10:00 to 14:00 on weekends and public holidays.

Although the property takes reasonable steps to ensure the safety and security of guests and their possessions guests retain final responsibility for their own safety and security. We will not be held responsible for loss or damage of any property brought onto the premises, whether arising from fire, theft or from other causes.

Keep units locked at all times.

Please be considerate when it comes to noise levels. No loud music is permitted. No noise/shouting before 08:00 or after 22:00.

The guest may in no circumstance re-let or sub-let the property, even free of charge.

We reserve the right to terminate your booking without compensation where the unreasonable behaviour of the persons named in the booking (or their guest) may impair the enjoyment, comfort or health of others.

Visitors should vacate the cabins by 22:00. No parties or social gathering are allowed with more than 4 visitors at any given time. No intoxicated visitor will be allowed on premises.

Fishing allowed on “catch and release” basis only.

Feeding of any animals prohibited.

No fireworks to be let off on or around the property.

Any problem or complaint which the guest may have concerning their stay must be immediately reported directly to us and we will endeavour to put matters rights. Any complaints not reported to us at the time and only reported after the guests has returned from holiday will not be considered by the proprietor.

Please be considerate when it comes to the use of the plumbing and electrics. Kindly switch of most lights when not in a room and ensure the outside lights for your unit are switched off in the morning.

Smoking is not permitted in the units. Smoking in the units will result in immediate termination of occupancy and forfeiture of all payments.

Should there be loadshedding the cottages won't have water due to the fact that the cottages works on a water pump, guests can use water directly from the tanks outside should it be necessary for the time being.

In making a booking you except responsibility for any theft, breakage or damage caused by you or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. Please treat the facilities and accommodation with due care so that other guests may continue to enjoy them. If there have been any breakages during your stay we would be grateful if you could replace them or advise us before you leave. The accommodation will be inspected at the end of the holiday and you may be charged for any loss or damage found. The owner reserves the right to make a charge to cover additional cleaning costs if the guest leaves the property in an unacceptable condition.

The establishment cannot be held liable if any of the following events or conditions prevents us from fulfilling our obligation to guests. We will take all reasonable steps to minimize disruption and discomfort to guests under these conditions.

Unanticipated interruption to the electricity, water, sewage to, from or on the guest house property.

Industrial action, civil uprising or criminal activity.

Fire, frost, flooding, subsidence or any other force major event.

The maximum liability of the establishment for any event or condition for which a guest may institute a claim is limited to the value of one day’s accommodation. This property is privately owned and is our home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own house.