House rules

A breakage deposit of R1000 is required. The breakage deposit will be forfeited if this booking is cancelled and this will only be refunded once the inventory has been checked (within 7 days of the departure unless there are breakages or repairs to be sorted out). If there are any breakages during the let, the replacement costs will be deducted from such breakage deposit. This booking can only be confirmed once the initial deposit of R1000,00 has been received.
The remaining balance is due to Twin Okes fourteen days before arrival.
Alterations and cancellation by Twin Okes It is very unlikely that Twin Okes will have to make any changes to arrangements once these have been confirmed. If this does happen Twin Okes, will let the client know as soon as possible. If, for any reason beyond Twin Okes's control, Twin Okes is unable to provide the client with the room the client has booked, Twin Okes will cancel the booking and refund the amount paid to Twin Okes for the room. However, Twin Okes will not be liable for any cancellation charges for travel arrangements or any further claims by the client or anyone else in the clients? party.
Only those persons named on the guest registration form may use the property and under no circumstances may the total number of people sleeping at each room exceed the maximum number stipulated by Twin Okes. Twin Okes is entitled to require the client and its party to vacate the room if this rule is not complied with.
Inventory: Where an inventory is provided, any discrepancies must be reported to Twin Okes within 24 hours of arrival, otherwise the inventory will be deemed to be correct.
Damage/Breakages: The client is responsible to pay for the cost of any damage, breakages or loss to the property or its contents. Twin Okes reserves the right to recover any further costs or charges of this nature from the person who signed the booking form in the event that the security deposit proves insufficient. A breakage deposit of R1000.00 is payable at the time of booking.
Behaviour: The person who signs the guest registration form is responsible for the behavior of everyone using the rental room during the rental period. If anyone in the client?s party behaves in an unacceptable manner by civilized standards the entire party may be required by Twin Okes to vacate the property without prior notice. In addition, it is the client responsibility, and that of each of the persons named on the guest registration form: - To pay for any losses or damages to the property, however caused (reasonable wear and tear excluded). - To take good care of the room and leave it in a clean and tidy condition at the end of the rental period. - To permit Twin Okes reasonable access to the room. -Not to part with possession of the property or share it, other than with members of the party named on the guest registration form. -Not to cause an annoyance or become a nuisance to occupants of adjoining rooms/neighbours.
Smoking and Pets: No smoking is allowed on the property. No pets are allowed.
Liability/Disclaimer/Indemnity: Guest/s attend this establishment at their own risk. The guest hereby agrees on behalf of himself and the members of his Party that it is a condition of his/their residence at Twin Okes Guesthouse that neither Twin Okes Guesthouse, its employees nor agents shall be responsible for any injury or death of any person or the loss or destruction of or damage to any property upon the premises, whether arising from fire, theft or any cause and by whomsoever caused or arising from the negligence or wrongful act of any person in the employment of Twin Okes Guesthouse. Therefore Twin Okes, its agent/s and/or its employee/s ("the Proprietor") shall not be liable for, and the guest/s hereby waive/s and abandon/s any claims for any act, neglect or default for any accident, damage, loss, injury, expense or inconvenience, whether to person or property, which any of the persons named on the guest registration form or any of their guests or invitees using the premises may suffer or incur arising out of, or in any way connected with the room rental. The guest/s, in addition to the aforesaid, hereby indemnify the Proprietor against any claims which may arise from whatever nature, whether arising from the Proprietor's default, negligence or otherwise.
Children aged between 0 and 2 stay free.
Children aged between 3 and 18 pay 100% of the sharing rate.