"Good."

Host was friendly and accommodating.

"It was a fantastic holiday. The people are very friendly. The accommodation is close to eateries and shops."

It was a fantastic holiday. The people are very friendly. The accommodation is close to eateries and shops.

"Fantastic!"

Wow, everything was amazing, I would definitely go again.

"Did not meet my expectations."

There were quite a few issues experienced. Despite booking the Triple Room, we were checked into the Triple Room: Mountain View. Upon querying I was told that there are only two Triple Rooms and that rooms are allocated on a first-come, first-serve basis. This did not make sense as both rooms are available to be booked separately on the website. The Triple Room: Mountain View is not what I booked and to be honest requires a lot of maintenance. The sliding door for example is completely unusable, many fixtures are broken e. g the curtain rod and things in the bathroom, and the shower pressure is very low. The towels initially provided were stained, and a second set requested also had a few stains. The parking at the back of the guesthouse is up a very steep slope and extremely tight. It requires a lot of manoeuvring and I would have expected this to be mentioned in the description of the property. By far the biggest issue I had though was the balance of the payment. I had initially paid the 50% deposit via the website, which was not an issue. Upon arrival, no mention of the outstanding payment was made which led me to believe that it would be due upon checkout as is the norm at other establishments. On the 3rd day of my 6-day stay, I received a call telling me that the outstanding balance must be paid immediately with cash. I queried if I can rather do an EFT or pay online via the website as I was out and unable to draw cash, and was told that it is strictly cash only "by management" latest by the next morning. This not only severely inconvenienced me as I now had to cut time out of my plans to go to the bank and draw cash, but also posed a huge safety risk as I needed to be out and about with a significant amount of money on me. The following morning on my way out to draw the cash, I was again accosted for the payment and despite me voicing my concerns, was again told that it is only cash and no attempt at all was made to accommodate a payment via EFT or credit card via the website. The only positive aspect of my stay was Connie who was always ready to assist with help and cleaning the rooms. Other than that I would definitely not be staying at Vintour ever again.

"My short stay was quite peaceful."

On arrival, I was met by a friendly staff member, and the reception area I observed immediately the sea views and the immaculate neat, clean and tidy surfaces and area. The bedding was clean and fresh - hotel standards. Well done!

"It was very nice."

I would stay there again anytime.

"Accommodation wanted for 1 night on the West Coast."

Very neat. Difficulty pulling car in, driveway very narrow.

"It felt like we were walking on eggs. The house is not for children to stay there. It must be expressly stated. Kitchen is excluded due to Covid."

The hostess, Connie, was very nice. She made us feel very welcome.

"Great hospitality."

Some maintenance and improvements ongoing at the moment. Maybe it will be a good guesthouse once the builders have finished. The people are very friendly and helpful.