Reviews
Map
Rooms
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Rates
Waterfalls Boutique Hotel
Waterfalls Boutique Hotel
Waterfalls Boutique Hotel
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Accommodation comprises 2 Standard Suites, 2 Luxury Suites, 2 Superior King Suites and 2 Honeymoon and Executive Suites, suited to accommodate up to 24 guests in total. All rooms are tastefully decorated and furnished with its own personal ambiance. Each room comes equipped with comfortable beds, a bathroom and a TV with DStv.
On-site facilities include a swimming pool, a Jacuzzi, a braai area, Wi-Fi, conferencing facilities and secure parking. Guests are also welcome to enjoy on-site facilities which include bird watching and swimming.
Accommodation comprises 2 Standard Suites, 2 Luxury Suites, 2 Superior King Suites and 2 Honeymoon and Executive Suites, suited to accommodate up to 24 guests in total. All rooms are tastefully decorated and furnished with its own personal ambiance. Each room comes equipped with comfortable beds, a bathroom and a TV with DStv.
On-site facilities include a swimming pool, a Jacuzzi, a braai area, Wi-Fi, conferencing facilities and secure parking. Guests are also welcome to enjoy on-site facilities which include bird watching and swimming.
Features
Reviews (59)
59 guests' feedbackSuch a great stay!
Amazing view and good location. Can be ideal for long stays.
The hotel room was really nice and clean. We enjoyed the pool, jacuzzi, and all the in-room facilities. The balcony, however, needs a little bit of work done. It's a wooden balcony and while it is still safe and steady, it has some missing nails and the wood is aging. Overall, it was a great place and would definitely recommend it to anyone.
Easy to reach. Good parking. The family room for 4 was huge. Good breakfast. Friendly and helpful staff.
Not everything listed is possible. I ordered a common beer, they only had 3 available despite claiming they had a bar. There is no minibar. A small soft drink costs R40. The next day I tried ordering other drinks, which they also did not have in stock. There is no phone in the rooms for calling reception. Wifi didn't work.
Rooms are very clean, staff is friendly.
Breakfast was delicious and accommodation was very comfortable.
We had a wonderful stay, staff were friendly and breakfast was very tasty. Not quite worth the price, but still a great stay.
Everything met our expectations, except that with the load shedding, the generator did not start at 2 am as said it would work.
Didn't bring our breakfast to the room and you have to book for Jacuzzi at high cost.
Large, luxurious room with good privacy.
Excellent service, delicious food and very safe. Hospitality from Tina, Sam and Precious was impressive. Have a nice time.
We would recommend anyone to go there, it's great service and the food is top notch, what you see on the website is what you get. Thank you very much for the great service. It is worth every penny to go there I would stay there again anytime.
Expensive 5 star hotel that isn't even a 3 star.
See stars.
They helped us immediately, staff very friendly and helpful.
The stay was absolutely wonderful. The hotel staff was friendly and helpful. The only setback was that this was our wedding night and I especially booked the honeymoon suite due to the package being promised (champagne, rose petals and chocolates). Unfortunately none of this was provided. But furthermore I will recommend this to all. It was a lovely stay.
Delicious, breakfast was very tasty.
Friendly and professional staff. Thank you.
Excellent service we received from the staff, our weekend was all worth it. I requested a romantic dinner set-up and they delivered. I could not have asked for a better place.
Thank you to Isaac for the service, he really welcomed us with open arms and made us feel very welcome. Even the security guard was there to help carry our luggage, with the umbrella. The room was very clean and tidy. Everything was in working order. Very happy with our stay and the food was the best - thank you chef! I'd just like to have had the same hospitality that morning when we checked out. It still rained and we had to carry our luggage in the rain to our car, soaked up! Wouldn't have liked the feeling of 'we'd just finished paying and now we can say goodbye!' It wasn't Isaac who was on duty, who helped us with umbrella and made us feel welcome! Apart from this I will definitely book there again!
Friendly service, nice food. Good value for money.
It was very nice. Very neat. Could rest and enjoy the facility.
We had an amazing time and enjoyed it a lot. It is a very pretty guesthouse hidden in the heart of Pretoria East. It makes you feel like you are far from the city. The outside shower was incredible!
See stars.
See the stars.
The service is very good. The rooms are very comfortable. The atmosphere is wonderful.
Have a great rest and relax.
Everything was 110%. We had a nice stay and everyone was very friendly. Thank you very much.
The hotel is beautiful and extremely stylish. Rooms are clean and neat. Breakfast and dinner were well prepared and laid out. Dinner was above expectations.
Welcome was great and easy to communicate with the staff. The parking is not up to standard, it needs clear demarcation. The rooms are superb and the food is wonderful.
Room I booked in photo and the one I checked in are very different. Photos on website are confusing!
You feel like a VIP when you stop at Waterfalll Boutique - someone comes to pick you up from your car. The rooms are very neat and clean, equipped with DSTV, kettle, coffee and tea as well as a small fridge with goodies (you pay what you take). There were rose petals and chocolate on the bed and a lovely romantic corner bath! The linen, mattress and pillows are of high quality and we slept wonderfully. Breakfast (included in the price) was top notch! The garden is beautiful with its own waterfall, koi fish, ducks and a swimming pool.
Hotel very centrally located, just 4 minutes from Menlyn Mall. Staff very friendly and went out of their way to make us feel at home. We only arrived late at night - the security guard opened the rooms for us and explain to us in detail how everything works. Breakfast was lovely and sufficient.
Waterfalls Boutique Hotel is located in a peaceful environment. They serve delicious breakfasts and their accommodation is neat and clean. Service is nimble and fast.
I hate leaving negative reviews, but hopefully the owners can learn from this review and work on it to better the experience for future clients. I would definitely say this is not a boutique hotel, its rather suited to a 3 star, I have stayed in boutique hotels as well as 5 star hotels and unfortunately Waterfalls Boutique Hotel falls short on both, mainly for the following reasons: No real personal touch, while the staff were very friendly and cannot be faulted, it's definitely missing the owners (upper management) touch and its very apparent, the biggest disappointed was the food, we ordered fillet but received a rib eye (frozen in the middle), no wine list, dessert (cheese cake) frozen in the middle and the spaghetti was very questionable. I understand that the focus is not around the dining experience, however more effort can be put into the dining experience if not then I advise to limit the menu to light meals.
Family room needs upgrading.
There was a lot of noise on the Thursday evening. I didn't feel safe outside of my room to confront whoever it was. So I get the impression that the owner is only there in the mornings.
Very beautiful and very stylish. Service excellent.
Probleem met water gehad. Binne minute uitsorteer. Lekker gebly. Uitstekende ontbyt.
Breathtaking. Pieter is a definite asset to Waterfalls Boutique Hotel. Incredibly hospitable and made us feel right at home. Literally felt when we checked out on Sunday as if we had been friends for years. Anyone should visit the Hotel and I will surely recommend all my friends to visit Waterfalls Boutique Hotel for an evening or a weekend. Absolutely worth it and exactly what you need to switch off a bit from the everyday hustle and bustle.
The service was excellent and nothing was a problem for the staff. The food was 5-star quality and very nicely presented. Will definitely book there again!
Excellent service. The food was deliciously prepared and top notch. Can highly recommend this hotel at any time.
Reception was excellent, staff some of the friendliest and most cordial people that we have experienced. Accommodation is value for money - clean, neat and we felt safe when we drove in. Unfortunately the remote for the gate didn't have batteries but the staff was there to help. Breakfast could've been a bigger variety.
I would recommend it to any person. The service is great.
If you need a short break Waterfalls Boutique Hotel is my recommendation. When you walk out there it feels like you were on vacation.
I enjoyed my stay there.
A beautiful and safe venue ideally located with the most spectacular views from the bedrooms overlooking Menlyn and Eastern Pretoria. Very pricey in relation to other 4 and 5 star accommodations in the surrounding area. We had a good stay.
Reception was very pleasant, and the place is very neat! Decor is excellent, and the room is well equipped. The view is, as promised, breathtaking. The atmosphere is calm and luxurious. This is definitely a place to stay to consider if you are in the area for work or leisure!
Waterfalls boutique hotel is truly the best in town. I had such a great time here - the food is awesome and the environment is clean and comfortable. I really was satisfied here. The hotel staff are so friendly. Thank you very much.
See the stars below.
One expects a little more from a boutique hotel than a guest house. The towels are very small, bathsheets would be better. Only 1 pillow per person on the bed and no sheet, just a duvet. Very good service, staff very well trained and helpful. Parking is a problem.
The service was good, we had good time there, and would definitely come again.
Would like to stay there again. Very nice breakfast!
The pictures on the internet are very misleading. the size of the place - it's actually a typical big house converted into a hotel. I'm not sure what a Boutique Hotel represents, but I would advertise it as a guest house. The reception was good. The place was clean and they went the extra mile to accommodate our two children at no extra cost. The jacuzzi which you can use at an extra cost was a winner - your own clean water is tapped just for your use - candlelight and clean towels are provided. Our stay was pleasant.
Nice location, tasteful decor, and personalised service.
Highly recommended. They went to a lot of trouble to make our stay comfortable and memorable.
Map
Rooms
Standard Room
Luxury Room
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Child Policy:Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Standard Room
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Description
The Standard units are suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a fan, a safe, a hairdryer, a bar fridge, a minibar and room service. The rooms are non-smoking and offer views of the garden and swimming pool area.
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About This Room
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Bathroom
Room Facilities
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Extras
Price Includes
Bed and breakfast.
House Rules
Child Policy:
Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Cancellation policy
before check-in
before check-in
before check-in
Description
The Standard units are suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a fan, a safe, a hairdryer, a bar fridge, a minibar and room service. The rooms are non-smoking and offer views of the garden and swimming pool area.
Luxury Room
More room/unit pictures
Description
The Luxuryunits are suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Bed and breakfast.
House Rules
Child Policy:
Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Cancellation policy
before check-in
before check-in
before check-in
Description
The Luxuryunits are suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service.
Superior King Room
More room/unit pictures
Description
The Superior King unit is suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service. These suites are non-smoking and also offer stunning views.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Bed and breakfast.
House Rules
Child Policy:
Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Cancellation policy
before check-in
before check-in
before check-in
Description
The Superior King unit is suited to accommodate 2 guests and come equipped with a king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service. These suites are non-smoking and also offer stunning views.
Honeymoon & Executive Room
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Description
The Honeymoon and Executive units are suited to accommodate 2 guests and come equipped with a huge king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service. These suites are non-smoking and come equipped with a private balcony.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
Price Includes
Bed and breakfast.
House Rules
Child Policy:
Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Cancellation policy
before check-in
before check-in
before check-in
Description
The Honeymoon and Executive units are suited to accommodate 2 guests and come equipped with a huge king-size bed with an en-suite bathroom fitted with a shower, bath, soaps and toiletries. Other in-room facilities include air-conditioning, a safe, a hairdryer, a bar fridge, a minibar, tea- and coffee-making facilities, a TV with DStv, Wi-Fi and room service. These suites are non-smoking and come equipped with a private balcony.
Family Room
More room/unit pictures
Description
A standalone family room with exclusive under cover parking including a king size bed plus 2 single beds, fully equipped kitchen and small lounge area.
Room Arrangements
Rates
About This Room
Services
Bathroom
Room Facilities
Appliances
Extras
Entertainment
House Rules
Child Policy:
Children aged between 0 and 2 stay free.
Children aged between 3 and 11 pay R 200.00.
Cancellation policy
before check-in
before check-in
before check-in
Description
A standalone family room with exclusive under cover parking including a king size bed plus 2 single beds, fully equipped kitchen and small lounge area.
Accommodation comprises 2 Standard Suites, 2 Luxury Suites, 2 Superior King Suites and 2 Honeymoon and Executive Suites, suited to accommodate up to 24 guests in total. All rooms are tastefully decorated and furnished with its own personal ambiance. Each room comes equipped with comfortable beds, a bathroom and a TV with DStv.
On-site facilities include a swimming pool, a Jacuzzi, a braai area, Wi-Fi, conferencing facilities and secure parking. Guests are also welcome to enjoy on-site facilities which include bird watching and swimming.