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Dunkeld Country and Equestrian Estate

Resort in Dullstroom, DullstroomMpumalanga

Dunkeld Country and Equestrian Estate

Resort in Dullstroom, DullstroomMpumalanga

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Midweek Special!

Capacity 72

Children All ages

Rooms 17

Check in 16:00 to 18:00

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Check out 10:00

Midweek Special 50% Off

Get 50% off for any stay that doesn't include a Friday or Saturday night. Valid for stays from 31 Oct 2024 until 14 Nov 2024.

Dunkeld Country and Equestrian Estate is a luxury fly fishing and equestrian estate situated in Dullstroom. The estate is located less than 3 hours from Johannesburg, so close enough for a weekend away, and far enough for a well-deserved escape. It is a haven for those looking to unwind, and an ideal destination for a family holiday, a romantic weekend away, a fishing trip, or corporate events and weddings.

Dunkeld offers a range of activities including horse riding, fly fishing, mountain biking and hiking. Enjoy the panoramic views of the Dullstroom countryside, high standards of client service and South African hospitality. Accommodation is offered in country lodge suites, country self-catering accommodation, equestrian luxury lodge rooms, equestrian luxury lodge units, and equestrian self-catering accommodation.

The resort offers 19 different sized dams and ponds that are well-stocked with trout from the on-site hatchery. The trail centre horses are well-trained and trustworthy, giving even the most novice rider the confidence to enjoy a ride in the Dullstroom countryside. The equestrian centre is a popular destination for short weekend riding workshops for the experienced rider. Guests can hire bicycles, make use of the hiking and running trails, and enjoy a game of tennis. Other activities include trout hatchery tours, bird watching, swimming in either the indoor heated pool or outdoor pool, putt-putt, or treatments in the Dunkeld spa.

Sit back and relax in the Jazz Bar, or enjoy a delicious meal in the Sporting Horse Restaurant or the 1883 Restaurant. The village of Dullstroom is one of the coldest villages in South Africa, but with fireplaces in pubs, restaurants, and shops, it is the ideal place to enjoy a glass of red wine after a day of adventure, fishing or horse riding.

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Features

Bar

Spa Treatments

Swimming Pool

Massage And Beauty Therapy

Serviced Daily

See all facilities

Reviews (106)

106 guests' feedback

Cleanliness

Location

Value for money

Service

6.8

Safety

8.8

Vinolia S

Family with teenagers

"Relaxing and refreshing."

Great weekend break. Equestrian estate very modern unit. Friendly staff and great onsite activities.

Sep 2024

Lukas J

With partner

"We only stayed one night. We really enjoyed it and will be there again."

Everything was nice and clean. The service was also very good.

Aug 2024

Lerato M

With partner

"Lovely and cosy stay at Dunkeld Country and Equestrian Estate."

My stay was amazing, the service and staff were helpful, and the restaurant food tasted amazing.

Jul 2024

Linda R

Family with teenagers

"Beautiful area and surroundings with lots to do. Luxurious and beautiful accommodation."

The accommodation was luxurious, clean, tidy and we really enjoyed staying in this beautiful unit. The Country Spa was also a great treat and wonderfully relaxing.

Jun 2024

Hanelie E

With friends

"Lovely relaxed atmosphere."

Accommodation very clean and tidy. All the staff were super friendly and very helpful.

"Fantastic place!"

Very nice stay!

"Very pleasant."

We had a nice stay.

"Lovely, beautiful and relaxing estate. So many activities."

Variety of activities, something for everyone to do. Toilet spray required. More info provided regarding wood and fire lighters not available in the unit. Load shedding not clearly communicated, a little more emphasis on this would be better. Difficulty finding the entrance to our hotel room from the parking area.

"Very pleasant thank you."

We stayed in the Equestrian section, very nice place, nice beds, lovely and big shower with very beautiful scenery. We experienced friendly and helpful staff, enjoyed delicious dinners and equally delicious breakfasts and will definitely go again.

"Very nice."

We had a very nice stay. Will definitely recommend.

"Very nice, quiet, clean, beautiful."

Very nice stay! Will definitely enjoy the place again on a weekend.

"Very calm."

Was very cold but the house was nice with a fireplace and beds were nice and warm. Cottage well equipped and beautiful view.

Mar 2024

Craig S

Family with young children

8.8

"Great location, rooms and views. Disappointing restaurant."

Always stay here when traveling up to the Kruger. Love the location and the views but the restaurant is a shambles and brings the overall experience down significantly.

Aug 2024

Jan Hendrik Harm S

8.8

"Beautiful surroundings, comfortable units. Staff is friendly."

We had a nice stay in a unit (Wild Duck) which is very privately located with a beautiful view of a trout pond. The unit is within walking distance of the main building and close to the stables. It was nice with the horses that moved around the house in the morning. Unfortunately there was not a DSTV decoder in the unit when we arrived. Staff also couldn't manage to come and install one. It doesn't bother if you don't expect TV, but it is advertised with DSTV. There was damage to heaters and lights in some of the rooms. No complimentary coffee, tea or water. Most self-catering places do provide something like this.

"A truly peaceful getaway."

We really enjoyed the visit, all we feel is necessary to pay attention to is the answering of phone calls after the reception. We have tried many times to get through but with no success. We later had to contact the Spa to only approach the reception or contact person as indicated on the leaflet to contact us in connection with our requests such as e.g. the DSTV that did not want to go on. We would also have appreciated it if wood had already been provided upon arrival. Furthermore, the visit was extremely delicious!

"Restful."

Yes, but it's a pity that there is no WiFi. It is expensive, so one must at least have it.

"Very beautiful and relaxing."

Fantastic, very beautiful and relaxing.

Jan 2024

Anonymous Guest

With partner

"Comfortable."

Beautiful area, great stay.

Jun 2024

Riaan N

Large group

"Was very nice."

The place is really beautiful, but there were quite a few shortcomings in the rooms. Not enough plates and cutlery, toilets that leaked and had bad smells. One of the rooms smelled like kittens. There were quite a few stray cats in the area.

Apr 2024

Colani H

Family with young children

"Beautiful scenery with lots of activities for the children."

What a lovely view and scenery. The cottage itself was so-so, a lot of things were lacking in the kitchen especially. No brooms to sweep with, no cleaning supplies, e.g. cloths, dish sponges and more. If we had been made aware that we had to bring all these things with us, it would have been better. Then at least we could wash our dishes and sweep the floors as needed. It would be better if guests were informed with a list of everything the cottage does have so guests can plan better.

Jan 2024

Rene M

Family with teenagers

7.6

"Bittersweet visit."

We have been to Dunkeld Country and Equestrian Estate a few times and have always enjoyed it very much as the resort is beautiful and offers so much to do, however the unit we were in on this visit needs some maintenance. The bath was e.g. cracked. It would be nice if you get winter snails in the winter. It would also be nice if there were at least some cloths to clean and wash dishes with. We had to call the night of our arrival and ask for towels when we realized there were no towels in our unit. The pool pump was broken and it was also broken last July if I look at the other reviews so it seems like it's been broken for a year. I hope management realizes that some money needs to be spent on the resort to keep it such a lovely destination.

Jun 2024

Joshua H

Family with young children

7.6

"Mixed bag of a stay."

Dullstroom in itself is a fabulous location. We have been going there for a couple of years now. This was our 5th visit to Dunkheld, and to be honest, even here there seems a bit of neglect. In our unit, for instance, a chair was broken, and one of the 3 televisions was working. On Sunday evening, the neighbours were extremely loud way past 10 in the evening. We stayed in the luxury lodges, so it's right next door. We tried in vain to get a hold of someone to come and assist. We tried the after-hours number 15 times, drove the whole resort at 11 at night, not one security guard to be found. But the area is breathtaking. Dunkheld is, above average expensive, and you would feel that for that price, it can be better maintained, and one can be better assisted if you need help. Other than that, lots to do and lots to see.

Jan 2024

Caryn G

Family with teenagers

7.2

"Location - beautiful. Accommodation and staff - average."

Location: Beautiful setting. Lovely bike and hiking trails. Lots to do for the kids. Their highlight was the horse riding. Accommodation: Although we did not stay in the country villa as shown in pictures, it was comfortable and had everything we needed (it can do with electric blankets in winter). The first house (unit 25 HC) we were booked into had a massive water leak in the bathroom with tile pieces on the floor. They moved us to the unit next door. Cleanliness: The first unit was not very clean, but the unit they moved us to was much cleaner. Staff: Friendly-ish. They do their jobs but do not particularly exude happiness. No WiFi in units.

Jun 2024

Ettienne S

Family with teenagers

7.2

"Peaceful atmosphere and activities."

Our stay at Dunkeld Country and Equestrian Estate was truly delightful. The photos accurately depict the splendor of the estate, and the setting is quiet and peaceful, with plenty of activities for guests of all ages. We particularly enjoyed our time at the Equestrian Estate, which offered luxury accommodation. However, we found one aspect a bit uncomfortable, namely the proximity of our unit to other guests. Although the accommodation itself was modern and well built, we were sometimes disturbed by noise from adjoining units. For our next visit we will choose accommodation that offers more privacy. When it comes to overall value for money, I can say our unit was spacious and well-equipped, although we would have appreciated little conveniences like scissors, coffee, tea, sugar and a hairdryer. It also rained one night and it got into our unit but we couldn't clean it because there was no mop available either. The staff at Dunkeld Country and Equestrian Estate were attentive and helpful at all times, ensuring our accommodation was clean and ready every morning. All in all we thoroughly enjoyed our time at Dunkeld and would consider returning in the future.

Mar 2024

Hendrien Swanepoel S

Family with young children

6.8

"Will not stay there again."

Chalet did not have many items for self-catering. There was no fridge in there, had to go and ask for one. Nor a trash can in the kitchen. Beds slept well. For the price we paid, we expected much better.

"Below average, not worth the price."

It was okay. Not great value for money. It was a nice spot, nice surroundings, and breakfast was fantastic. Aside from that, the rooms were not very nice, especially for the price. The dam outside the rooms is badly kept. The pump for the fountain is damaged and was making groaning noises the whole night. Had it cost half, I would've been okay with it, but for R1250 really not worth it.

May 2024

Anita L

With partner

"Restful."

Was lovely, just worried about driving back from town late with the location so close, and all the potholes.

Aug 2024

Michaela T

Large group

"Disappointing."

No value for money. You do not receive luxury as advertised. Outdated, neglected and in dire need of some TLC. Not worth the money, it's utterly disgusting that they charge you what they do with what you receive and you're still required to pay for each vehicle you have and the extra activities. Would not recommend the accommodation.

Jun 2024

Gerda L

Family with young children

5.6

"Nice break from the city."

There were a few areas that needed updating, eg. cabinets that are broken, etc.

"We stayed in the hotel section and couldn't sleep at all for 2 nights like the people l."

No, we haven't at all. The customer service is poor at reception. We don't know when the breakfast times are. If you want to eat at the restaurant, the waiters roll their eyes, because it seems like their job is to serve you.

Jan 2024

Debbie V

Family with young children

5.2

"Nightmare"

Not nice at all, I booked a Country Villa but ended up in Holiday club cottage, the condition of the house was absolutely battered to say the least, the cleanliness appalling, the furniture old, what bothers me the most is the absolute cleanliness which was shocking. I have been booking through you guys for many years and I would love to forward photos to prove the point. The accommodation per night is not cheap and one expects much better standards, there were also no braai tongs, we had to borrow one from the neighbours. I feel bitterly disappointed, will never use them again.

"The Country Villa as advertised is not worth the money. "

First of all, the unit we booked is not the unit we got at all. The general maintenance is poor, the cupboard door is broken and crooked, blinds don't open and close well and just generally look tired. The rooms have no heater or aircon at all, the main bedroom is a freezer, there was at least an electric blanket but without it no one would be able to sleep in that cold room. The kitchen leaves a lot to be desired, the cutlery is barely enough for the amount of people the house accommodates and it looks like different sets of things have just been thrown together. There is no microwave at all, even though the unit advertised one. The pots and pans and braai tray are old and don't even have lids that fit them. The "sofa beds" as advertised for children are definitely not sofa beds, rather just ordinary sofas that are so cooked and stretched out that no child can comfortably sleep on them. There is also no proper dining room table as advertised, just a kitchen counter to eat at. Dunkeld is supposed to be a very well looked after place as it has been a sought-after location for years but the maintenance is poor and shabby. It's not worth it at all and if you look at all the other reviews that have the same feedback, they just don't care at all about listening to feedback or improving.

"Unhappy with you and Dunkeld."

Rude people at the reception, no coffee etc. in the room, dirty showers, and the place smelled like sewage, very disappointed and the guests around me were also as experienced at reception by their complaints.

Sep 2024

Xolane S

With partner

"Perfect."

It was peaceful and I enjoyed all the activities.

Dec 2023

Sarina S

Family with young children

"Absolutely breathtaking!"

As always, the stay at Dunkeld Country and Equestrian Estate was exceptional. I would suggest perhaps more plastic cutlery for toddlers and some Tupperware for leftover food, but other than that, we have no complaints and enjoyed our stay immensely!

Oct 2023

Amanda E

Family with teenagers

"Was incredibly beautiful!"

Was very nice, the scenery was amazing!

Oct 2023

Lorette M

With partner

"Peaceful, picturesque natural beauty."

Lots to see. Natural beauty. Calmness.

Oct 2023

Juanita F

With partner

"Excellent!"

Will definitely visit again soon. A very relaxing weekend, exceeding all expectations.

Oct 2023

Nadine V

With partner

"Wonderful stay."

Enjoyed it a lot and will be back.

Aug 2023

Riandi P

With partner

"Was very nice."

It was very nice. Will definitely book again.

Jun 2023

Mamorobele M

Individual traveller

"Superb."

Very refreshing and beautiful place to be.

Jun 2023

Christel B

Family with young children

"The place is breathtaking!"

We really enjoyed it. As a family, we made full use of the activities that are available.

May 2023

Marieta W

With partner

"Was a very special and nice weekend where my sister and I had some "bonding time"."

I will definitely take my husband there to show him how bitterly beautiful it is there.

Mar 2023

Gertha L

With partner

"Luxury relaxation."

Comfortable and tranquil with beautiful views and entertainment for everyone.

Jan 2023

Dylan S

With friends

"Incredibly beautiful venue."

Neat and equipped with everything you need. Would recommend anytime.

"Lovely, peaceful getaway."

Very beautiful scenery, nice hiking trails.

"Our stay was lovely, however our beds were not made and no towels were available at 16:00 on the day we booked in. A request for an electric blanket was never accommodated. "

A spa treatment was booked a month in advance, and the request that my friend and I have massages in different rooms was a mix-up, and did not reflect professionally on the Spa. Spa management needs attention. The therapist did not introduce herself, experience was about 5/10. Most of the menu at the restaurant was out of stock on Sunday evening which was disappointing.

Jul 2023

Rudi S

Family with teenagers

8.4

"Long weekend getaway."

We have been to Dunkeld several times, it remains a resort to recommend!

Mar 2023

Chris B

With partner

"It was a very nice place and will stay there again."

The access road to Dunkeld leads past an informal settlement, which makes it dangerous, especially if you come back late in the evening.

May 2023

Pieter S

With partner

"Beautiful surroundings with many activities."

We really enjoyed the beautiful nature and activities on site. The resort is also located close to the town which is convenient. Rooms were nice and clean with electric blankets for the cold evenings. We also enjoyed the fly fishing and ended the day with a cold drink next to a warm fireplace in the "Jazz Bar".

Apr 2023

Derik V

Family with young children

"It was not so bad."

The double storey with the rooms on the top floor can be problematic for older people as the stairs are very steep and high apart.

Mar 2023

Elzette B

With partner

"Lots of potential."

A breathtakingly beautiful location and natural beauty, but a lot of attention to detail with some renovation is needed at the resort. Curtains were full of cobwebs, bedding was stained and some of the light bulbs were dead. Otherwise a lovely place to recharge the soul and rest in nature. The cottage could also do with a few more pieces of furniture and/or a loose carpet, sparse furniture makes the cottage feel a bit cold and impersonal.

Feb 2023

Lize W

With partner

"Beautiful estate, lovely and peaceful getaway. However, maintenance of units needs attention."

The estate is picture perfect and so are the restaurant and units. There are many ponds and hiking trails. We really enjoyed the outdoors. However, our room's maintenance of appliances was a bit disappointing. Some appliances did not work at all, and there was also insufficient planning for gas and hot water.

Feb 2023

Anonymous Guest

Family with young children

7.6

"Good location, safe, clean. Downfall is no wifi and cutlery could be improved."

I booked this trip for my Father's 50th birthday and arranged with the booking agent to do something special for my father, even if it was just something small like wine, balloons or a birthday card with chocolates. The agent agreed and confirmed. Upon our arrival we saw that absolutely ZERO effort was made, nothing was done, i was so irritated and disappointed !!! Very shocking. Dont agree to make it special, get our hopes up and then nothing gets done. Started our trip being very annoyed. . The cutlery, wine glasses specifically - we only had one glass. For a 6 sleeper house, thats not very well thought out. We were a family that enjoys wine and couldnt even drink out of proper glasses. . There's no WiFi, so it made communication difficult. Signal out there isnt strong. This should be stipulated to customers before any booking is made. Especially considering those who need to work there or international travellers. . I think that 3pm for a check-in time is quite shocking. I would understand 1-2pm checkin, but 3pm is abit much. Your whole day is nearly over, so what are you actually paying for? and then the check-out time is 10am, and boy-oh-boy do they wait outside for you to get out ! It's annoying. We know the rules and will stick to them, dont make people feel so uncomfortable. It made it feel all about money and not about the customer enjoying their stay. . The booking agent and reception staff who handled the "50th birthday arrangement", they should really get it together. You caused such disappointment on such a special occasion.

"They don't answer their phone at reception."

They don't answer their phone on reception - they say there is a problem with the phone but it is not fixed - the ring tone does not work although the call goes through to them. We were also put in the wrong room than we had booked.

"A good getaway."

It is a very cute guest house, lovely surroundings. Love the bike that there are millions of trees around you, the air just feels fresh.

Feb 2023

Tara S

Family with teenagers

"Dunkeld Estate boasts beautiful views and lovely opportunities to walk and jog. The accommodation at the Equestrian Units however, leaves a lot to be desired."

We stayed in the new Equestrian Units. Our unit was very dirty. The sliding and stacking patio doors were broken and couldn't be enjoyed. There were weeds and grit in all the tracks. There were numerous fixtures broken in the kitchen and bathrooms and the paint is peeling. There were no mattress protectors on the beds and the white towels were stained. Upon reporting this at checkout, no apology was given and the items were not noted down, just an "I'll notify the cleaning and maintenance team". As this was a last-minute mid-week booking, we enjoyed a 50% discount. Had we paid the full rate, I think we would have been very grumpy customers. We thoroughly enjoyed the horse riding, in particular our guide Dustin. He was knowledgeable about the property and extremely friendly and a wonderful host. We also participated in a quad biking excursion. The team who kitted us out was friendly. We ate at 1883. The service staff were friendly, but the service was a bit slow and I'd give the food a 3/5.

Aug 2023

Adele P

With partner

"It was a good experience! The breakfast in the morning was delicious!"

We had a great stay, but just want to bring a few things to your attention: 2 of the towels in the room were full of hair. The curtains in the room were terribly wrinkled. One of the pillowcases on the bed was full of hair. The little table outside the room was incredibly full of dust.

Jun 2023

Lanette F

With partner

"Nice, but not clean."

Nice surroundings, but accommodation's cleanliness not up to standard. No shower.

Feb 2023

Annemarie G

Family with teenagers

5.6

"Estate need new management Urgently!"

We stayed in the hotel. On arrival, no assistance with luggage. Room not clean, gum by the door outside, snot on the curtains, sheets too small for the bed, we don't receive complimentary shampoo and shower gel every day, just on the first day, regardless of the time we are staying. Arrogant, disrespectful cleaning staff. Breakfast was not up to standard, asked for well-set eggs and received runny eggs, the trout was very dry and tasteless and the English muffin soggy. Crumpets some burnt others raw. Restaurant staff not trained at all. Indoor heated pool is not heated and dirty. Not to even start with the maintenance that is needed all over. Will not return to the estate and will not refer anyone ever. The estate needs serious attention.

Apr 2023

Angelic H

5.2

"Well."

When we arrived, the cottage was dirty and the bed unmade. They quickly fixed it at 4 in the afternoon. We were only provided with face towels. The hot water pool was cold. Pump apparently broke the day before. The spa was great and the ladies there spoiled us. The surroundings and the scenery were incredibly beautiful, we felt peaceful and safe. And went for long walks. Loadshedding caught us badly. Will go again.

"Not worth the price."

Service below average, dining hall/restaurant not up to standard and lazy excuses for not helping. If the price was 50% less, I would expect the kind of service, but disappointed not to get value for money. Beautiful location and resort but overall service reminded me of queues at civil service institutions. Dunkeld will not see me again and I will not recommend them either.

Sep 2023

Roelf D

Family with young children

4.8

"Misleading, dirty and not worth the money."

What a shame. Dunkeld is picturesque and has great facilities, but unfortunately it doesn't make up for the disappointing accommodation. We stayed in a "County Chalet". The unit was very dirty. Window blinds are broken in the corner, living room sofas are in poor condition and the mattress doesn't even fit on the base of the bed, to name just a few. Three out of the six glasses in the cupboard were cracked. Unfinished patches everywhere. The photos are totally misleading with the layout, finish, furniture, equipment etc. which differs substantially from reality. We have brought the above to management's attention. They admit that the photos on the internet are of another "upgraded" unit and it doesn't sound like this is the first time these complaints have been brought to their attention. They did send a cleaner on the second day to at least clean properly as well as someone to fix the blinds which of course meant we sat with workers in our house for hours on the Saturday. Extremely weak!

May 2023

Dee G

Family with young children

"Poorly maintained, many staff indifferent to clientele."

Too much horse manure around apartments. Horses upend bins distributing plastic and polystyrene all over the estate. Entertainment center is poorly managed. Heated pool doesn't work.

Jul 2023

Elaine C

With partner

"Resort creates an impression of neglect."

Management not particularly keen on resolving complaints.

Sep 2023

Awie E

With partner

"Very nice place, very nice views. Chalet was well appointed."

Very well located. Very clean and tidy. Will definitely recommend. And definitely come visit again.

Sep 2022

Simone P

With partner

"Wonderful."

The staff is very friendly and helpful. They go out of their way to make it nice for you and the facilities are very nice. Our room was beautiful, clean and very modern. It was the perfect getaway.

Jun 2022

Conrad P

With partner

"Great experience."

Lovely place, food is delicious, environment very beautiful. Rooms very nice. Highly recommendable.

"Very nice, beautiful and enjoyable."

Farm House was neat and clean, and met our requirements.

"Beautiful house with a beautiful view."

Beautiful horses and lots of goats walking around in front of the houses.

"Very nice farm with many activities to do on the farm."

We went horseback riding, worth it because you see the whole farm and how beautiful it is.

Sep 2022

Paula D

Family with teenagers

9.2

"Breathtaking views."

One venue, with various options. Very safe and entertaining. Great place to rest and recharge.

"Restful."

Our time at Dunkeld was exactly what we needed after a very busy 2021. The service was great. The units are very neat and well equipped with the fireplace which creates a warm indoor atmosphere during bad weather.

"The silence, scenery and facilities are first class!"

The unit was not serviced. The cleaner did arrive, but she sat and slept on the neighbors' porch for an hour. On Sunday morning, there were several garbage bags that had been torn open overnight. No one came to clean it.

"Peaceful country retreat. Enough activities. Going to go again."

Countryside with a peaceful environment.

"One of the better accommodation options in Dullstroom."

Exceeded expectations - very neat and comfortable.

"Restful."

Accommodation is beautiful, very peaceful. Some places can be painted over a bit. Rooms are very nice. However, there were a few cockroaches here and there. But otherwise very neat and clean.

"Will use as a place to sleep, but can't stay in that room any longer!"

Bed was very comfortable and bedding was fresh!

"Disappointed."

After our booking through the website, the Dunkeld Country Estate emailed us to pre-order meals, game drives and massages. Which I did do on the website +/- 3 days before our arrival. On arrival there none of the preorder items were booked nor a game drive for the Sunday morning, because their vehicle was broken. After a long drive, one wants to at least check in earlier and not until 3:00 p.m. After we got the keys, we went to the room and there were no towels in the room and after I reported it to reception, they brought the towels. The two white armchairs that stood at the foot of the bed were very dirty. It was brown with hand marks over the armrests and back. I also reported this to the reception. The housing managers immediately came to see and arranged for the chairs to be removed and 2 other chairs were brought. The room is marketed as a luxury hotel room, but it is extremely disappointing to find the type of quality in the room. The room is also marketed with a queen size bed, but 2 beds are pushed together to create the idea of a large bed, but you can't lie next to each other then you feel the thick wooden ridge of the two beds pushed together is. I put effort into making our 19th wedding anniversary memorable and that's what we got. The deterioration of the resort can be seen in the buildings and also in the restaurant area. There were hardly a few bottles of soft drink in the fridges to choose from. The place is generally nice like this among the trees.

"Great location for families with older children or couples."

Self-catering units could do with some maintenance. Some blinds are broken and taps are the wrong way round (warm water tap is cold and cold water tap is warm). Some of the lights don't work and the last paint job was done poorly. However, the units are well equipped and the location is great. Lots to do on the estate. The lack of Wifi in the units was a bit disappointing.

"Beautiful natural scenery."

Upgrade of electronic devices needed.

"Pleasant."

Unit we stayed in had a kettle but no coffee, tea, sugar or milk. Winkeltjie could definitely do with a wider range of products, e.g. coffee, milk, sugar. Have to drive back to town for it.

"It was very nice."

It was very pleasant. When we wanted to check in we were told only 4 hours which I think is a big problem. When you drive that far, you don't want to wait any longer. We were there earlier, 2 hours, at other places they will at least try to accommodate you, but that was not the case. But other than that it was peaceful and nice.

Jun 2022

Desire B

Family with young children

7.2

"Beautiful equestrian estate."

The estate was beautiful, but the buildings maintenance was sorely lacking. Several items did not work and when given feedback during check-out (they run an honesty policy) they only said "oh".

Mar 2022

Hanri H

Family with young children

6.8

"Beautiful but dilapidated."

The entrance, reception and living unit are very nice. But the maintenance of the housing unit is poor, the fish moths are overwhelmingly many! The bath plug's seal is a regular rubber band, the water always leaks out. The rock-climbing wall is out of order, the recreation center's store is out of stock, the putt-putt course is difficult but cute but there are only 4 clubs in poor condition and 5 balls. The pen we were given to write with is in 3 pieces and held together with cello tape. The table tennis rackets are broken and the pool table is in poor condition. The sofas you have to sit and relax on are so dirty you don't want to sit on them. The people who help you don't really know what's going on, each one gives different information than the next one. I can't comment on the restaurants we didn't use them. The amount per night does not justify what you get, especially if you go for the children because it is poorly maintained.

Oct 2022

Carien F

Family with young children

6.8

"It's a shame that we simply didn't experience what we paid for again."

Place reserved for 4 adults and 2 children. When we arrived the cottage was not ready for 2 children. We had to ask at reception for bedding for the two children and they were paid for. There is no inventory - for a self-catering unit there was the bare minimum, not even a bowl with a lid to store food in, a pair of scissors in the kitchen drawer or a breadboard. They also do not service units on Sundays or holidays, which means over a long weekend there is no cleaning for two days. The restaurant only had good service the first night when Tshepo was on duty - after that it was slow and dismal. We also supported the spa and although they are very helpful, the therapists' nails are long and hurt terribly during a massage.

May 2022

Clint D

Family with young children

6.4

"Disappointing."

We had various problems. We had no warm water and had to have a cold bath in the freezing weather. My son is 6 and was in tears with the cold. We had no linen (covers or sheet) for the sleeper couch (which is actually just a couch). My wife had to request linen a few times and the staff at reception became rude and irritable with my wife. We had to request clean, dry towels. We had to leave our chalet unlocked with the key in the door so that room service could come in. The overall experience was not what we are used to at Dunkeld. We have stayed there on numerous occasions but this may be our last.

Jun 2022

Inge M

With friends

"Nice, make sure many times about your reservation."

The location is perfect but the customer service was not good. Our booking was for 6 adults and 1 baby, on arrival we were placed in a cottage for 4 adults and two children under 12. There was no one from the agency available to help nor from Dunkeld's staff. The beds in our unit were not made either.

Dec 2022

Maryke C

Family with young children

"Dirt, driving problems."

Rubbish swept out on grass, bins not emptied, wet bar of soap left out, pieces of bread swept together in corner, no washcloth on drying cloths, no scissors, no extra linen for the person sleeping on sofa. Duvet just tucked into the closet. Put toilet paper in one toilet. Window dropped.

"Too many irritations not sorted out."

Booked at Dunkeld for the long weekend. Reported some issues to reception. Biggest issue is the gas fireplace not working. No gas supply. Irritating things like hand shower on bath mixer leaking all over floor, curtain rail missing some hooks, curtains not closing properly, remote battery cover missing. Walls, ceilings and cornice seem newly repainted, however paint spills on carpet not cleaned off properly. Paint spills on top of small DStv decoder not cleaned off. Above items seems petty but for a first visit and R10k cost for accommodation only, I expect all things to be checked and functioning 100%. Must say our excitement has now faded. What a pity.

"Disappointing."

We were really looking forward to our stay at Dunkeld. Great was our disappointment when we checked in there. The house was terribly dirty, beds not made or floors washed. After complaining to reception, we went to town for a coffee and didn't come back until after 17:00. The cleanliness and hygiene were really not up to standard. It was a big disappointment, as the nature and the environment where Dunkeld is located is breathtakingly beautiful. I have never had such a disappointing experience through the website.

"Accommodation not as advertised."

Very good location. Unfortunately rooms walk into 1 bathroom so you have to wonder who is in the bathroom when you want to use it. No effort is made to feel welcome in cottages. Reception makes no effort to tell you where to eat or where to buy wood for the cold nights. The Spa is not worth it at all. You can only enter your room at 16:00. Only 1 restuarant that can be used and not 2 as suggested. Hot pool is a small, cold pool.

Mar 2022

Charles U

With friends

"Amazing place with no customer service and no cleanliness, management never available for complaints."

Most beautiful place to bake. Just a pity the room was dirty and unkempt. The previous people's footprints were still in the bath and the place was dirty. Cigarette butts were still lying in front of the door and not even picked up. Shower, mirrors and sink were dirty and the air conditioner and remote control were dirty. Been to reception 5 times to clean the room but no response and couldn't get hold of any manager. Waited from 4 o'clock to 9 o'clock in the evening for the place to be cleaned and no management was present on site to fix it. Still waiting for feedback from management and the website following this.

Dec 2022

Anita O

Family with young children

9.6

"It was very nice and the house is very well equipped and tidy."

We just didn't realize that there was no WiFi in the house. I just feel that on the website there are a lot of pictures of Dunkeld Estate and not actually of the Equestrian Estate's surroundings. The photos are indeed of the houses of the Equestrian Estate. It was a little confusing, but we were very surprised and everything else was really great! With the load shedding being reintroduced I would just recommend having more candles etc available for guests.

"Quiet, beautiful and relaxing. Lots of activities to do."

Quiet, beautiful and relaxing. Lots of activities to do.

"A little disappointed by the customer service."

The place was very nice and worth the price, but the guests who stayed next to us made it completely sour for us. This was discussed with the manager, but for me it was not handled correctly and properly. It could have been handled better.

"Very peaceful and what we expected."

Initially we were booked in a wrong room but the management sorted it out. The photo below was accurate after I was moved to the room I booked. Please note that they are still renovating rooms and it should be taken into account that customers are booked in the new rooms.

"Relaxing and peaceful."

The room was a bit run down, however, we were led to believe that they are in the process of upgrading the suites.

"Beautiful place, cleaning needs more attention. Reception staff unhelpful."

Dunkeld is a beautiful place, but we were terribly disappointed in the service and "cleanliness". Our room's bedding was wrinkled and did not smell fresh (as if previous people had slept in it). Curtains have brown splatters on them, floors are dirty, carpets look like they haven't been washed in years. Staff at reception speak indistinctly and do not answer questions directly.

"The views were great, but the rooms were dirty."

We stayed in the Country hotel room, and it was not very clean. There were spiderwebs at the entrance to the room, and the paint they used to cover up plaster was not the same color as the original paint. There was a major difference.

Mar 2021

Janine B

Family with teenagers

6.4

"Quiet, relaxation for nature lovers."

Quiet environment and activities for family! The cottage itself needs attention and upgrading! Not quite up to standard for price you pay!

"Disappointing and inconvenient."

We arrived at Dunkeld 6 hours after we were able to check in from 3 to receive an incredibly dirty room, the armchairs so dirty that when I went to complain about the condition of the room I asked for it to be changed. It was a light covering and so dirty I didn't even want to sit on it. The coffee station still had tea stains from previous guests. The art on the wall was off/gone. There were bugs and dust in the windowsills. The carpet had definitely not been washed in a very long time, because the light blue skirtings were almost black. The framed notification sign at the entrance door and the toilet roll holder in the bathroom were taken down and put back but the holes it made in the paint were never painted over. What are the standards for a room that costs you almost R2000 a night. Both chandeliers were so full of dust that the crystals didn't even reflect anymore, and some of the crystals from the light above the bath had been broken off and placed just like that on the top of the fireplace. After recording this, we gave up three more hours of our room until 6 hours for them to clean 'again'. It was incredibly inconvenient, because I had a meeting with an overseas team that had to take place on the laptop for 6 hours (and no available WiFi in the room). About ten before 6 in, skirtings were still black, they probably only dusted the skirting and wiped the counter and two too large public leather chairs from the reception, exchanged with the previous dirty armchairs. And a nice batch of Mr Min or something similar to inhale before the meeting. We then accepted it as such, just to try to rest for the little time we have left (3.5 days left). The next morning when I got out of the bath there were earthworms running around my foot and also dead bugs on the white bathroom mat. When we started to look around we saw that the whole bathroom was covered in bedbugs, probably more than ten taken. We then went back to the manager and said we book out, before 10. He said he would send a request for a refund. So our four day Dullstroom trip became a broken mess with a search for other accommodation the day before Christmas. I am not rested at all and quite upset that we put aside R7000 for what we hoped would be a very pleasant 4 days, back to the lovely room where we had our honeymoon two years ago. The expectations were completely shattered and you go through Christmas with a disappointed feeling in your heart. We are waiting for feedback on our refund from the manager and would not like to recommend the place to anyone.

"The rooms smell like smoke."

The rooms had a smoke smell and the guests made noise till early in the morning. We could not sleep in peace.

Oct 2021

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Rooms

1 Available

Classic Room

Sleeps 2 people
All ages welcome
Hotel Room
Double Bed

From ~~R2 020~~

R1 010

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1 Available

Double Room

Sleeps 2 people
All ages welcome
Hotel Room
Double Bed

From ~~R2 390~~

R1 195

per night (sleeps 2)

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1 Available

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Features

Bar

Spa Treatments

Swimming Pool

Massage And Beauty Therapy

Serviced Daily

Facilities

Bar
Babysitting By Arrangement
Spa Treatments
Swimming Pool
Guest Lounge
No Smoking Indoors
Massage And Beauty Therapy
Restaurant On Premises
Self Catering
Serviced Daily
Conferencing Facilities

Activities Onsite

Horse Riding
Fly Fishing
Trout Fishing
Bird Watching
Mountain Biking
Swimming
Tennis

Activities Nearby

Fly Fishing
Fishing
Bird Watching

Meal Types Offered

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Dinner
Lunch

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Venue Up To 50 Delegates

Parking Facilities

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Price Includes

Classic Room: Rates displayed are on a bed and breakfast basis.
Double Room: Rates displayed are on a bed and breakfast basis.
Luxury Lodge Room: Rates displayed are on a bed and breakfast basis.
Deluxe Lodge Room: Rates displayed are on a bed-and-breakfast basis.
Deluxe Room: Rates displayed are on a bed and breakfast basis.
Country Studio: Rates displayed are on a self-catering basis.
Country Cottage: Rates displayed are on a room only basis.
Country Lakeview Chalet: Rates displayed are on a self-catering basis.
Country Chalet: Rates displayed are on a self-catering basis.
Superior Villa: Rates displayed are on a room only basis.
Country Villa: Rates displayed are on a room only basis.
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Deluxe Lodge Simplex: Rates displayed are on a room-only basis.
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