House rules

Please note that smoking inside the unit is strictly prohibited and that no parties, student groups, bachelor-, or bachelorette parties are allowed as this unit is situated in a complex.

There are also strict noise policies in place and guests are asked to please be mindful of the residents in the area and refrain from making loud noises or disturbances. Please note that guests may be asked to vacate the premises with immediate effect if they fail to comply with the rules.

The refundable breakage deposit fee is payable 2 weeks before arrival and is not included in the rate. This is payable to the agency, who will email you regarding this, in order to finalize your booking.

Please note that the agency offices are closed on the 25th of December, 26th of December and the 1st of January, therefore they are unable to accommodate arrivals and departures on these dates.

Damages and breakage deposits are refundable, pending their inspection after departure and are refunded as follows:
All low and high season refunds will be refunded roughly 2 weeks (14 days), after departure.
All peak season refunds will be refunded 1 month after departure.

Terms of payment:
Your account must be settled as follows:
If your arrival is in less than a month then the balance payment needs to be made immediately.
If your arrival is in more than a month then the balance payment needs to be made 1 month prior to arrival.

Payment methods accepted on the balance payment:
Regretfully no cheques or cheque deposits are accepted.
EFT payments only.
Cash payments or deposits are acceptable, however, a cash deposit fee is required per deposit, and will be for your account and deducted from your damages and breakage deposit prior to refund.