This benefit is only available to Reality Plus and Reality Core members, as well as members with Wealth Bonus Lifestyle benefits.

Viya is Mzansi's very own accommodation booking app that allows you to share your travel experiences with the world. With more than 30,000 stays all over SA and an infinite feed of travel inspiration, Viya lets you create travel memories that'll last a lifetime.

As a Sanlam Reality member, you can enjoy exclusive discounts when booking accommodation through Viya. You will enjoy a certain number of room nights per annum which is dependent on your Reality membership option and tier status. Visit the Viya benefit page to find out which discount applies to your option.

A room night is defined as the following:

1. For properties that accept bookings per room, a room night is defined as the number of nights multiplied by the number of rooms booked.
2. For properties that are booked as a whole (eg. holiday home, cottage, apartment etc.), a room night is defined as the number of nights that the entire property has been booked for, regardless of the number of rooms in the property.

The maximum number of room nights you may book per calendar year are:

Reality Plus Single membership:

• Brons-status = 15 room nights per year
• Silwer-status = 25 room nights per year
• Gold status = 35 room nights per year

Reality Plus Family membership:

• Brons-status = 30 room nights per year
• Silwer-status = 50 room nights per year
• Gold status = 70 room nights per year

Reality Core Single membership:

• Brons-status = 10 room nights per year
• Silwer-status = 20 room nights per year
• Gold status = 30 room nights per year

Reality Core Family membership:

• Brons-status = 20 room nights per year
• Silwer-status = 40 room nights per year
• Gold status = 60 room nights per year

Wealth Bonus Lifestyle benefits membership:

• 8 room nights per year

To access your Sanlam Reality benefit on Viya click here.

Your relevant Sanlam Reality discount applies automatically and is displayed at checkout. Ad hoc specials on stays, as made available from time to time, are also applied automatically. Your Sanlam Reality discount will be calculated on the reduced booking value after any ad hoc specials have been applied. Sanlam Reality members also qualify for Viya Rewards Points. You can read more about Viya Rewards Points on Viya under “Your Rewards”.

Viya will verify your Sanlam Reality membership when you confirm your booking by sending an OTP number to the cellphone number or email address that Sanlam Reality has on record for you.

If the number of room nights you’ve booked exceeds your annual cap, your discount will only apply to your maximum available discounted room nights. The remaining room nights will be charged at the standard nightly rate.

You can continue making bookings at standard nightly rates, but you will be not eligible for the discounted rate.

Complete the enquiry form on our contact page here or call us on 0860 732 548 or 0860 732 549 and we will get back to you.

Customer support: 021 344 2449 / 27 21 344 2449
Alternatively, email: [email protected]

This benefit is available to Reality Plus, Reality Core and Wealth Bonus lifestyle members.

• Reality Plus members receive a discount of up to 30% (depending on tier status) and are restricted to a maximum number of 35 room nights' accommodation (Single membership) and 70 room nights' accommodation (Family membership) within one calendar year.
• Reality Core members get a discount of up to 20% (depending on tier status) and are restricted to a maximum of 30 room nights' accommodation (Single membership) and 60 room nights' accommodation (Family membership) within one calendar year.
• Members with Wealth Bonus Lifestyle benefits get a discount of 5% on 8 room nights' accommodation annually.
• A room night is defined as the following:
  • For properties that accept bookings per room, a room night is defined as the number of nights multiplied by the number of rooms booked.
  • For properties that are booked as a whole (eg. holiday home, cottage, apartment etc.), a room night is defined as the number of nights that the entire property has been booked for, regardless of the number of rooms in the property.
• To access the Sanlam Reality discount on Viya, you must be a registered member of Sanlam Reality.
• This benefit is available to Sanlam Reality members who comply with the T&Cs outlined by Viya and Sanlam Reality.
• Viya and Sanlam Reality reserve the right to modify or terminate any benefits or offers at their discretion.
• Certain offers and discounts may have restrictions or limitations, including specific travel dates, minimum stay requirements, or availability for select accommodation types.
• It is the responsibility of the Sanlam Reality member to carefully review the terms and conditions of each offer to understand any applicable restrictions or limitations.
• It is the responsibility of the Sanlam Reality member to carefully review the rate quoted at checkout to ensure that the correct discount % has been applied.
• To view Viya Terms and Conditions, click here.
• The selection of discounted accommodation properties might change at any time.
• Rates are subject to the discretion of the individual properties and may vary according to the season without prior notice.
• The discounts provided by Sanlam Reality at accommodation partner properties apply only to the accommodation itself and do not cover any additional services not specifically included in the basic price.
• Bookings are non-transferable, meaning that once a booking is made in one person's name, it cannot be transferred to another person.
• The cancellation policy varies based on the notice periods set by each property. For detailed information, please review the property's specific rules.
• All eligible refunds will be issued to your original payment method (EFT or card)
• Refund requests may take 10 working days to process and finalise for payment.
• Bookings can be made for any available date within the specified period.
• The Sanlam Reality accommodation benefit cannot be combined with any other savings, discounts, or promotions unless stated otherwise.
• During check-in at the property, you will need to present your identification document or passport.
• The name on your booking must match the name on your identification document; otherwise, check-in will be denied.
• Check-in and check-out times vary depending on the holiday accommodation property, so please review the property's specific rules. Late check-outs can be requested, subject to availability, and may incur additional charges.
• Upon check-in, you may be required to provide a credit card number or a cash deposit to cover any extras used during your stay, such as telephone calls, laundry, and room service. The cash deposit typically corresponds to the length of your stay, and any unused portion may be refunded upon check-out. Please refer to the terms and conditions of the property you have booked for more details.
• These terms and conditions must be read in conjunction with the accommodation partner's terms and conditions, which are subject to change at any time.

1. Sanlam Reality has the right to end the campaign any time during the campaign period.
2. Offer is valid while stock is available at these discounted prices.
3. Bookings must be made between 1 Nov and 15 Dec 2023 for accommodation nights during 8 Jan 2024 - 29 Feb 2024.
4. Booking must be made on the Viya website and app and you must login to be verified for the discount to apply.